Frequently Asked Questions: Payment, Shipping, & Return
Where do you ship from?
We ship from Virginia, United States.
Where do you ship?
We ship all across the United States.
Do you ship overseas?
No, we do not ship overseas.
What shipping carriers do you use?
We use USPS (United States Postal Service) First Class Package.
What is your return policy?
All sales are final. We do not accept returns, exchange, or cancellations because of the nature of our customized items. But, please contact me through email or DM if you have any problem with your order.
Frequently Asked Questions: Nafiart Studio, Product, & Care
What is Nafiart Studio?
Nafiart Studio is a lifestyle store for art lovers.
What do you sell?
We sell custom handmade jewelries, original mixed media paintings, hand painted vintage furnitures etc.
Do you have any retail store?
No, we do not have any retail store at this moment.
Is your website secured?
Yes, our website is SSL certified, that provides security for the website.
Do you sell customized jewelries?
Yes, we do sell customized/personalized jewelries. After placing your order just email/DM us your initial letter. We will then create and attach your customized charm to your necklace.
Where any butterflies harmed in the process of making the jewelries?
No butterflies were harmed in the process of creating our jewelries. They were able to live out their full lifespan. The wings were collected after they have passed away naturally.
How do you preserve real natural elements in your jewelries?
We encase and preserve the real natural elements in durable resin.
How do I take care of my jewelries?
Keep away from moisture, chemicals, perfumes, lotions, and prolonged sunlight. Remove before sleeping, entering gym and shower. When not in use, store in a close box or bag.
Necklace Measurement Guide